Privacy Policy

1. Introduction

RTC Restoration ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rtcrestoration.com and use our restoration and roofing services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

2. Information We Collect

2.1. Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number
• Home or business address
• Insurance information
• Property details and photos
• Emergency contact information

2.2. Usage Information

We automatically collect information about your use of our website, including:

• IP address and browser type
• Pages visited and time spent on pages
• Referring website
• Device information

3. How We Use Your Information

We use the information we collect to:

• Provide restoration and roofing services
• Process service requests and emergencies
• Communicate with you about your project
• Process insurance claims
• Improve our services and website
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Insurance Companies: To process claims (with your consent)
• Service Providers: Third parties who perform services on our behalf
• Subcontractors: Trusted partners who assist with restoration work
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Objection: Object to processing of your data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data

To exercise these rights, contact us at: privacy@rtcrestoration.com

7. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new policy on this page
• Sending you an email notification
• Placing a prominent notice on our website

Your continued use of the website following the posting of changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: